The website of Sateco AG (hereafter referred to as “Sateco”) is governed by Swiss data protection law, including in particular the Swiss Federal Data Protection Act ("DPA") along with any applicable foreign data protection law, such as for example the European Union's (EU) General Data Protection Regulation ("GDPR"). The EU has acknowledged that Swiss data protection law offers an adequate level of data protection.
We are delighted that you are interested in our company. Data protection is particularly important for us. As a rule, the Sateco website can be used without entering any personal data. However, should a data subject wish to receive particular services from our company through our website, it may be necessary to process personal data. If any processing of personal data is required and there is no legal basis for such processing, we shall generally obtain the consent of the data subject
As the controller, Sateco has implemented numerous technical and organizational measures in order to ensure protection for the personal data processed through this website that is as seamless as possible. Nevertheless, as a general matter, online data transfers can have security vulnerabilities, and therefore absolute protection cannot be guaranteed. For this reason, each data subject may elect to provide personal data to us through alternative channels, for example over the telephone.
1. Name and address of the controller
The controller for the purposes of the applicable data protection rules (hereinafter referred to as “Controller”) is
Tel.: +41 44 905 62 62
2. General information concerning data processing
Whenever our website is visited, we initially only collect and use the data mentioned in section 3. Aside from this, in principle we only process the personal data of our users where this is necessary in order to provide a properly functioning website or for our content and services. As a rule, the personal data of our users is only collected and used with the consent of the user. Exceptions only apply in situations in which prior consent cannot be obtained due to objective reasons and where the processing of the data concerned is permitted by law.
2.1. Legal basis for the processing of personal data
If we obtain the consent of the data subject to the processing of personal data, the legal basis for the processing of personal data is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (a) of the EU GDPR.
If it is necessary to process personal data for the performance of a contract to which the data subject is a party, the legal basis is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (b) of the GDPR. This also applies to any processing that is necessary in order to take steps prior to entering into a contract.
If it is necessary to process personal data in order to comply with a legal obligation to which our company is subject, the legal basis is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (c) of the GDPR.
If processing is necessary in order to uphold a legitimate interest of our company or a third party, except where the above-mentioned interest is overridden by the interests or fundamental rights and freedoms of the data subject, the legal basis for processing is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (f) of the GDPR.
2.2. Data erasure and duration of storage
The personal data of the data subject shall be erased or blocked as soon as the purpose for which they are stored no longer applies. Storage may only continue after this time if provided for by European or national legislators in EU regulations, laws or other legislation to which the controller is subject. Data shall also be blocked or erased upon expiry of a storage period prescribed under any such legislation, unless the continuing storage of the data is necessary in order to enter into a contract or for the performance of a contract.
3. Provision of the website and creation of log files
3.1. Description, purpose and extent of data processing
Whenever our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected as part of this process:
- information concerning the browser type and version used
- the user’s operating system
- the user’s IP address
- the date and time of access
- the websites from which the user’s system accessed our website
- any websites accessed by the user’s system through our website
- username (if the user is logged in)
Temporary storage of the IP address by the system is necessary in order to enable the website to be displayed on the user’s computer. In order for this to occur, the user’s IP address must be stored for the duration of the session. Log files contain IP addresses and other data that can be allocated to a specific user. For example, this may be the case if the link to the website from which the user arrives on the page or the link to a website subsequently visited by the user contains personal data.
This data is also stored in our system’s log files. This data is not stored along with other personal data of the user. Log files are stored in order to ensure the proper operation of the website. In addition, we use the data in order to optimize the website and to ensure the security of our IT systems. Data is not exploited for marketing purposes in this context.
3.2. Legal basis for data processing
The legal basis for the temporary storage of data and log files is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (f) of the GDPR.
3.3. Duration of storage
Data is erased once they are no longer required in order to fulfill the purpose for which they were collected. Technical server log files are automatically erased after 365 days.
3.4. Right to object and to removal
Collection of the data required in order to provide the website and the storage of data in log files are absolutely necessary for the operation of the website. The user therefore does not have any right to object.
A large number of websites and servers user cookies. Many cookies contain a “cookie ID”. A cookie ID is a unique cookie identifier. It is comprised of a string of characters by which websites and servers can be allocated to a specific internet browser in which the cookie was stored. This makes it possible for the websites and servers visited to distinguish between the individual browser of the data subject and other internet browsers containing other cookies. A particular internet browser can be recognized and identified via the unique cookie ID in the event of subsequent visits.
Using cookies means that the users of this website can be provided with more user-friendly services, which would not be possible without saving cookies.
The data subject can prevent cookies from being saved by our website at any time through the appropriate settings on the internet browser used, and thus permanently object to the usage of cookies. In addition, any cookies that have already been saved can be erased at any time using an internet browser or other software. This is possible in all standard internet browsers. If the data subject disables cookies in the internet browser used, under certain circumstances it may not be possible to use all functions of our website in full.
4.1. Description, purpose and extent of data processing
This may involve the transmission of the following data:
- search terms entered
- frequency of page visits
- usage of website functions
Analytical cookies are used for the purpose of enhancing the quality of our website and its content. Analytical cookies enable us to establish how the website is being used and thus enable our content to be improved constantly.
Please consult our web site for detailed information on the cookies that are used: https://www.satecogroup.com/de/quicklinks/cookieerklaerung
4.2. Legal basis for data processing
The legal basis for the processing of personal data using cookies is the Swiss Federal Act on Data Protection or—if and to the extent applicable—Article 6 (1) (f) of the GDPR.
4.3. Duration of storage, right to object and to removal
Cookies are stored on the user’s computer and transmitted by it to our website. As the user, you therefore have full control over how cookies are used. You can disable cookies or restrict the transmission of cookies by changing the settings in your internet browser. Any cookies that have previously been stored can be erased at any time. This can also occur automatically. If cookies are disabled for our website, it is possible that not all of the website's functions will be fully usable.
5. Contact forms and email contact
5.1. Description, purpose and extent of data processing
Our website incorporates contact forms, which may be used to contact us electronically. If a user takes advantage of this opportunity, the data entered into the input mask is transmitted to and stored by us. This data is (* = mandatory information):
- Last name*
- First name*
- Postal code
The following data is also stored at the time the message is sent:
- user’s IP address
- date and time of registration
Personal data from the input mask is processed solely for the purpose of managing the contact. If we are contacted via a contact form or via email, this also establishes the requisite legitimate interest in processing of data. Any other processing of personal data during transmission occurs in order to prevent misuse of the contact form and to ensure the security of our IT systems.
No data is passed on to third parties in this context. Data is used exclusively for the purpose of processing the conversation.
5.2. Legal basis for data processing
Where the user’s consent has been obtained, the legal basis for data processing is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (a) of the GDPR.
The legal basis for the processing of data transmitted in relation to the sending of an e-mail (contact form) is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (f) of the GDPR. If contact is established by e-mail for the purpose of concluding a contract, an additional legal basis for processing is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (b) of the GDPR.
5.3. Duration of storage
Data is erased once they are no longer required in order to fulfill the purpose for which they were collected. This only occurs for personal data from the contact form input mask and any data sent by email once the relevant conversation with the user has ended. A conversation is deemed to have ended when it is apparent from the circumstances that the issue concerned has been conclusively resolved.
5.4. Right to object and to removal
The user has the right at any time to withdraw his/her consent to the processing of personal data. If the user contacts us via contact form or e-mail, he/she may object to the storage of his/her personal data at any time. Should this occur, it will not be possible to continue the conversation; consent must be withdrawn over the telephone.
In such an event, all personal data stored in the course of the contact will be erased.
6.1. Description, purpose and extent of data processing
You can subscribe to a free newsletter on our website. The newsletter is sent when the user registers on the website. During the process, the data from the input mask is sent to us when registering for the newsletter. The following information is obligatorily collected with the registration:
- Company name
- Last name
- First name
- E-mail address
In addition, the following information is collected during registration. This information serves to prevent abuse of the services or the e-mail address used and/or to verify your consent:
- The IP address of the accessing computer
- The date and time of registration
For legal reasons, a confirmation e-mail with a double opt-in process is sent to the e-mail address that the data subject has entered for the first time for newsletter distribution. This confirmation e-mail serves to verify if the owner of the e-mail address has consented to receiving the newsletter as a data subject.
The data is not disseminated to third parties when it is processed for sending newsletters. The data is used exclusively for the purpose of distributing the newsletter.
6.2. Legal basis for data processing
The newsletter is sent when the user registers on the website. Where the user’s consent has been obtained, the legal basis for data processing after the user has registered for the newsletter is the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (a) of the GDPR.
The legal basis for sending the newsletter due to the purchase of goods or services is the Swiss Federal Act on Data Protection and Swiss Federal Law Against Unfair Competition (UWG) or – if and to the extent applicable – § 7 (3) UWG along with Article 6 (1) (f) of the GDPR.
6.3. Duration of storage
Data is erased once they are no longer required in order to fulfill the purpose for which they were collected. The user’s e-mail address is stored for as long as the newsletter’s subscription is active.
6.4. Right to object and to removal
The user in question may cancel the subscription to the newsletter at any time. Each newsletter has a corresponding link for this purpose.
6.5. Service providers used for newsletter distribution
This website uses Salesforce to distribute newsletters. Salesforce is a service provider for cloud-based CRM solutions. Pardot, a module used by Sateco, can be used to organize and analyze newsletter distribution. The information you entered for receiving the newsletter (e.g. e-mail address) is saved in the Pardot Database AWS USA.
Pardot Cookie Basics: https://help.salesforce.com/articleView?id=sf.pardot_basics_cookies.htm&type=5
7. Social Media Plugins
On our website, we use social media plugins for the social networks Facebook, LinkedIn, Xing, and YouTube to create more publicity for our company. The respective service provider ensures that they are responsible for operation in compliance with data protection laws. To ensure that our website’s users are protected as best as possible, these plugins are added via a two-click process.
On our website, we use components from the social network Facebook, which is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (“Facebook”). The plugins are marked with a Facebook logo or the “Social plugin from Facebook” or “Facebook social plugin” label. You can find an overview of the Facebook plugins and their appearance here:
If you do not wish for Facebook to associate the data collected via our website directly with your Facebook profile, you need to log out of Facebook before visiting our website. You can also fully prevent Facebook plugins from loading by using add-ons for your browser.
We use components from the XING network on our website. These components are a service of XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. Every time that our website equipped with such a component is opened, this component causes the browser you use to download a corresponding representation of XING’s component. To our knowledge, XING does not store any of the user’s personal information by accessing our website nor does XING store any IP addresses. Furthermore, using the cookies associated with the “XING Share button” does not evaluate usage behavior.
8. Analysis tools
8.1. Google Analytics
To properly design and to continuously optimize our websites, we use Google Analytics, a web analysis service from Google Inc. (https://www.google.de/intl/de/about/, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”).
Pseudonymized user profiles are created and cookies are used (see clause 4) in the process. The information that the cookie creates regarding your usage of this website such as
- Browser type/version
- Operating system used
- Referrer URL (the previously visited page)
- Host name of the accessing computer (IP address)
- Time of server inquiry
is sent to a Google server in the U.S. and stored there. The information is used to evaluate the usage of the website, to compile reports about website activities, and to provide additional services related to website and internet usage for market research purposes and to design this website as needed. This information may also be passed on to third parties if this is legally required or if third parties are commissioned with processing this data. Under no circumstances will your IP address be merged with other data from Google. IP addresses are anonymized, making it impossible to associate with your person (IP masking). You can prevent cookies from being installed by making the appropriate setting in your browser software. However, please be aware that in this case, you may not be able to fully use all of this website’s functions.
Furthermore, you can prevent the cookie-produced data relating to your usage of the website (incl. your IP address) from being collected and prevent Google from processing this data by downloading and installing a browser add-on:
As an alternative to the browser add-on – particularly on browsers on mobile devices – you can also prevent Google Analytics from gathering data by clicking on this link. This places an opt-out cookie that prevents your data from being gathered when visiting this website in the future. The opt-out cookie applies only in this browser and only for our website and is saved on your device. If you erase the cookies in this browser, you must set the opt-out cookie again.
Please consult the Google Analytics help for information on privacy with regard to Google Analytics (https://support.google.com/analytics/answer/6004245?hl=de).
You can find more information on privacy at Google in the following link: https://www.google.de/intl/de/policies/privacy/
8.2. Google Analytics Remarketing
This website uses Google Analytics Remarketing functions in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function enables the advertising target groups generated by Google Analytics Remarketing to be associated with the cross-device functions of Google AdWords and Google DoubleClick. This makes it possible to display personalized, interest-based adverts, which are tailored to you in line with your previous usage and browsing on an end device (e.g. mobile telephone), also on your other end devices (e.g. tablet or PC).
If you have specifically consented, Google associates your web and app browsing history with your Google account for this purpose. This means that the same personalized advertisements can be displayed on each end device on which you sign in to your Google account.
In order to support this function, Google Analytics collects users’ Google-authenticated IDs, which are temporarily associated with our Google Analytics data in order to define and create target groups for the cross-device display of adverts.
You can permanently object to cross-device remarketing/targeting by disabling personalized advertising in your Google account; in order to do so, please click on this link: https://www.google.com/settings/ads/onweb/.
The data collected in your Google account are collated exclusively on the basis of your consent, which you can provide to or withdraw from Google (Article 6 (1) (a) of the GDPR). As regards to data capture processes that are not associated with your Google account (e.g. because you do not have any Google account or have objected to such association), data is collected on the basis of Article 6 (1) (f) of the GDPR. The legitimate interest consists in the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.
8.2. Google Maps
The Google Maps map service is used on our website via an API (programming interface). Google Inc. is the service provider (https://www.google.de/intl/de/about/, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Saving your IP address is necessary to use the functions of Google Maps. This information is generally sent to a Google server in the U.S. and stored there. This website’s operator does not have any additional influence on this data transfer.
Google Maps is used in the interest of making our online website look appealing and to make the places we indicate on the website easy to find.
You can find more information on privacy at Google at the following website: https://www.google.de/intl/de/policies/privacy/.
9. Rights of the data subject
If any of your personal data is processed, you have the status of a “data subject” as defined by the Swiss Federal Act on Data Protection or – if and to the extent applicable – the GDPR and have the following rights against us the controller. You can exercise your rights by contacting us, stating your concern.
9.1. Right of access
Every data subject whose personal data is processed has the right to obtain from the controller, at any time and free of charge, information concerning the personal data stored in relation to him/her and to receive a copy of these data.
You may ask the controller to provide confirmation as to whether any personal data concerning you is being processed by us.
9.2. Right to rectification
Every data subject whose personal data is processed has the right to obtain without undue delay the rectification of inaccurate personal data concerning him/her. Taking account of the purposes of the processing, the data subject also has the right to have incomplete personal data completed – including by means of providing a supplementary statement.
9.3. Right to restriction of processing
Every data subject whose personal data is processed has the right to obtain from the controller the restriction of processing if any of the prerequisites laid down by law in the Swiss Federal Act on Data Protection or – if and to the extent applicable – in Article 18(1) of the GDPR is met.
9.4. Right to erasure
Every data subject whose personal data is processed has the right to obtain from the controller the erasure of personal data concerning him/her without undue delay if any of the grounds specified in the Swiss Federal Act on Data Protection or – if and to the extent applicable – n Article 17 (1) of the GDPR apply.
9.5. Right to data portability
Every data subject whose personal data is processed has the right to receive the personal data concerning him/her, which the data subject has provided to a controller, in a structured, commonly used and machine-readable format. He/she also has the right to have this data transmitted to another controller without hindrance from the controller to which the personal data has been provided where the processing is pursuant to the Swiss Federal Act on Data Protection or – if and to the extent applicable – consent on Article 6 (1) (a) of the GDPR or Article 9 (2) (a) of the GDPR, or on a contract pursuant to Article 6 (1) (b) of the GDPR and the processing is carried out by automated means.
9.6. Right to object
Every data subject whose personal data is processed has the right to object, on grounds relating to his/her particular situation, at any time to the processing of personal data concerning him/her which is based on the Swiss Federal Act on Data Protection or – if and to the extent applicable – Article 6 (1) (e) or (f) of the GDPR. This also includes profiling based on these provisions.
In the event of an objection, Sateco will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.
Where Sateco processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning him/her for such marketing. This also includes profiling to the extent that it is related to such direct marketing. Where the data subject objects to processing for direct marketing purposes, the personal data will no longer be processed for such purposes.
9.7. Right to withdraw consent to data processing
Every data subject whose personal data is processed has the right to withdraw his/her consent to personal data processing at any time.
The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
9.8. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a responsible supervisory authority if you consider that the processing of personal data relating to you infringes the Swiss Federal Act on Data Protection or – if and to the extent applicable – the GDPR.
10. Data security
When you visit our website, we use the common SSL/TLS protocol (Secure Socket Layer and/or Transport Layer Security) along with the highest encryption level supported by your browser.
Furthermore, we use technical and organizational security measures to protect your data against incidental or deliberate manipulations, partial or complete loss, destruction, or to protect against unauthorized access by third parties. Our security measures are continuously improved in accordance with technological developments.
Do you have any questions?
We will gladly provide you with prompt, expert assistance.
Contact us – we look forward to hearing from you!