Sateco is one of the world's leading manufacturers of high-precision silicone keypads. As a Swiss family business, we employ roughly 800 employees at locations in Europe, the U.S., and Asia. Our customers include renowned system and component manufacturers from many different industries. We owe this success to our very dedicated employees. With excellent qualifications and a pioneering spirit, they are always seeking the best solutions. To complement our Swiss team, we are looking for a

16.01.2024

Inside Sales Serial Production & Logistics Coordinator m/f/d 100 %

Job location: Sateco AG in Schwerzenbach, Switzerland

Date of entry: For immediate hire or by arrangement

In this international hub function, you manage series orders after final release for production. You monitor all relevant data and coordinate the delivery times of the weekly shipments with our production plant in Beihai, our hub in Hong Kong, renowned forwarders and customers from all over the world. Thereby you are an important link in the communication with our clientele and professional customer service is your passion.

Your Challenge

  • Supervision of blanket orders and individual orders (via web EDI if necessary) including monitoring of deadlines and deliveries, preparation of Advanced Shipping Notices and shipping related documents (delivery bill, invoice, shipping instructions)
  • Coordination and organization of weekly shipments with Beihai, Hong Kong office and various carriers and couriers
  • Preparing and sending documents for payment release of serial orders Hub function in customer communication with a high level of understanding of our customers' expectations
  • Ensuring urgencies and escalations are taken care of
  • Creation and maintenance of master data in ERP and CRM
  • When required, material orders with suppliers
  • Billing and dunning support
  • Substitution for absent team members

Your Qualifications

  • Completed vocational education (KV, commercial school or similar)
  • Several years of experience in a comparable function, ideally in the support of international customers
  • High IT affinity (Microsoft Office, CRM and ERP systems)
  • Organized, structured and independent way of working
  • Ability to remain calm, keep a cool head and prioritize under pressure
  • Team player with a high willingness to learn and quick comprehension skills
  • German as native language and very good English skills
  • Other languages an advantage (e.g. French, Italian, Chinese)
     

Your Benefits

  • International environment 
  • Flexible working hours
  • Modern office space and IT infrastructure
  • Strong team cohesion
  • SME with flat hierarchies and great room for maneuver
  • Attractive employment conditions with above-average social benefits
     

Would you like to contribute to the success of our customers? Then we look forward to receiving your detailed job application at career@satecogroup.com. Feel welcome to contact Ms. Gabi Nussbaumer at +41 41 525 25 74 if you have any questions.

Share